Achieving Record Business Results

Global IT Services Company

Situation

An IT Services company, with over $5 Billion in annual revenue, was engaged in a reinvention of the business.

When we first spoke to the president of the firm’s largest business unit, he articulated that the business unit had not constituted itself as an integrated, collaborative team. Instead, they were a group of highly results-oriented individuals working side-by-side. In hiring SDI Communications, the goal was to build a championship team that through exceptional collaboration and innovation would deliver breakthrough results that were not possible with the team operating in silos.

Results Our Client Produced

  • Delivered record results in all three financial categories: orders, revenue, and profit at levels that previously occurred as insurmountable challenges.
  • In only 10 weeks, turned a $13M forecasted quarterly operating loss into a $5M profit.
  • Broke down the silos that individual accountabilities can unintentionally create with people taking responsibility for the entire team’s results, rather than focusing on just their own, revealing major opportunities to empower each other to accelerate business results.
  • Every senior leader participating in the engagement acknowledged the program’s profound access on their leadership.